9winz Responsible Gambling

The majority of our Users associate gambling with entertainment, enjoyment, and excitement. However, we are also aware that gambling can have unfavorable consequences for some of our Users. Pathologic gambling is now recognized in the medical community as a serious illness. 

Since the very beginning, we have considered this issue and have done our best to assist. We define “Responsible Gambling” as a set of several steps that a gaming operator might take to help reduce the likelihood that unfavorable side effects will manifest. We also aim to take proactive measures to combat them if they are already present. 

The most effective defense against gambling’s adverse consequences is information and education about the hazards. We encourage our users to exercise self-control to prevent adverse effects from occurring.

Details and contact

Whenever you need assistance, our support will email you at no additional cost to You from the email address of [email protected]. Naturally, our Support won’t disclose any information about You to anyone else without your approval. Also, if you already have a gambling addiction, you can take a self-test at https://www.begambleaware.org/gambling-problems/do-I-have-a-gambling-problem/.

Additional details about gambling addictions can also be found at: https://www.begambleaware.org/safer-gambling/.

 Tips for playing responsibly can be found at www.9winz.com.

Before gambling, we advise you to consider the following suggestions to ensure that the activity remains enjoyable for you and has no unfavorable effects: 

  • Decide how much you will deposit. Consider how much you can afford to wager before you start gambling in light of your current financial condition. Play with amounts that are fun and entertaining to you.
  • Don’t make an effort to gain back a loss at all costs. Avoid taking excessive risks in an effort to regain what you previously lost at any costs. Play for amusement only, not to make money.
  • Give yourself a deadline. Set a time limit for yourself and stick to it. Remember that gambling shouldn’t be your only passion; it should be balanced with your other interests. 
  • Play wisely: When you are highly anxious, depressed, or under a lot of pressure, it is wiser to avoid playing. Playing while using drugs, alcohol, or prescription medications is also prohibited. 
  • Take breaks: When you realize that you are getting fatigued or finding it difficult to concentrate, you should take breaks.
  • A single account: It is strongly encouraged not to create more than one Account per Person in order to make it simpler to keep track of how much time and money You spend gambling.

Protecting Children

You must be 18 years of age or older to utilize our service. Keep your login information hidden from any nearby kids to prevent abuse.  

In order to prevent minors, especially children, from accessing any content on the internet that is unhealthy for them, we generally advise a filter program.

We can offer parents a list of internet filters to help them protect their kids from situations that weren’t intended for them: 



We want to help you avoid anything that is harmful to you, whether you have been diagnosed with a gambling addiction or are trying to stop gambling for another reason. “Self-Exclusion” refers to the voluntary exclusion of oneself from all gaming services. This exclusion is not reversible for a specific period of time. Please message our support with your request to self-exclude yourself from gambling and a time frame between 6 months and 5 years. 

Additionally, they will explain to you all the upcoming steps and what is expected of you.Message us at [email protected]. For your own protection, please remember that Self Exclusion is final for the designated period of time and cannot be reversed. You are not permitted to open a new account while you are in a self-exclusion period, and doing so is against our terms of service and could lead to a permanent ban on your current account.